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Customer Success Stories

Proven Outcomes for Care & Staffing Providers

From CQC mock inspection passes in London to Cures Act EVV compliance in Ohio and SCHADS award peace of mind in Melbourne—see how leaders scale with AsanWork.

🇬🇧 United Kingdom • London & South East
Domiciliary Care & Supported Living

Achieved CQC 'Good' Rating with 0 Staffing File Breaches Under Single Assessment Framework

The Challenge

Managing 85 care workers across 3 London boroughs with fragmented spreadsheets resulted in missed DBS update renewals and high anxiety during CQC inspections.

The Solution

Implemented AsanWork with automated DBS Update Service monitoring, Schedule 3 compliance vaults, and 1-click mobile shift broadcasts.

Measurable Results

100% CQC Regulation 19 audit pass with zero staff compliance breaches
78% reduction in unallocated shift fill time (from 4 hours to 18 minutes)
£3,200 saved per month on third-party recruitment agency emergency cover

"Under the CQC Single Assessment Framework, inspectors scrutinise your evidence continuously. AsanWork gave our Registered Manager a live compliance dashboard that proved every carer was vetted, trained, and supervised."

Claire Thornton, Registered Manager Beacon Care Services
🇺🇸 United States • Columbus & Cleveland, Ohio
Medicaid Home Health & Per Diem Staffing

100% Cures Act EVV Compliance with Zero Medicaid Claim Denials Across 12,000 Monthly Visit Hours

The Challenge

Ohio Department of Medicaid mandated strict EVV aggregator transmission via Sandata. Manual caregiver paper timesheets caused a 14% claim rejection rate.

The Solution

Rolled out AsanWork GPS geofenced mobile clock-in with real-time automated OIG LEIE screening and open-model Sandata EVV aggregation sync.

Measurable Results

0% Medicaid claim rejection rate over 6 consecutive billing quarters
12 hours saved per week by billing coordinators reconciling visit exceptions
Instant caregiver adoption rate (>96%) via the intuitive mobile app

"EVV compliance used to threaten our Medicaid provider agreement. AsanWork automated the entire Sandata verification workflow, and our claims get paid within 14 days."

David Reynolds, Executive Director Heritage Home Health & Staffing
🇦🇺 Australia • Melbourne & Geelong, Victoria
NDIS SIL & Support at Home Provider

Eliminated SCHADS Award Underpayment Risk and Cut Roster Prep Time by 65%

The Challenge

Interpreting SCHADS Award Clause 25.6 broken shifts and 2-hour minimum engagement rules manually created constant payroll disputes with support workers.

The Solution

Adopted AsanWork native SCHADS award engine with automated split-shift allowances, NDIS PRODA bulk claiming, and Xero STP Phase 2 integration.

Measurable Results

Zero payroll disputes or Fair Work underpayment claims over 18 months
,000 annual administrative savings across rostering and finance desks
100% adherence to NDIS Quality and Safeguards Commission Worker Screening rules

"SCHADS rostering used to be a nightmare of split shift allowances and penalty rates. AsanWork interprets the award in real-time before shifts are published."

Jessica Tran, Operations Manager Endeavour Disability & Aged Care
🇮🇪 Ireland • Dublin & Cork
HSE Tendered Home Support & Nursing Agency

Streamlined HSE Purchase Order Reconciliation and Maintained 100% Garda Vetting Compliance

The Challenge

Matching HSE community healthcare organisation (CHO) purchase orders against paper carer visit timesheets caused significant cash flow delays.

The Solution

Deployed AsanWork GPS mobile visit verification, automated 3-year Garda re-vetting alerts, and OWTA 1997 Sunday premium calculations.

Measurable Results

Cash collection cycle accelerated from 45 days to 14 days
100% audit compliance under HIQA National Standards for Home Support
Zero breaches of OWTA 48-hour working week limits

"AsanWork gives our clinical coordinators complete oversight. From Garda vetting to HSE visit sign-off, every step is automated and audit-ready."

Patrick O'Dowd, Managing Director Atlantic Home Support Services

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