SOP: Medication Errors & Incidents
Immediate safety response, eMAR recording, and notification steps for medication incidents.
What’s Included in This Resource
- ✓ 999 / immediate safety response first
- ✓ eMAR and incident log recording within 1 hour
- ✓ GP, family, and regulator notification obligations
SOP: Medication Errors & Clinical Incident Reporting
A complete clinical governance protocol for managing medication administration errors, adverse drug reactions, and eMAR discrepancies.
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1
Immediate Resident Safety Assessment
Assess service user vitality, contact NHS 111 or 999 if adverse reaction is suspected, and do not leave client unattended.
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2
Notify Registered Manager & Prescriber
Alert the prescribing GP or out-of-hours service within 60 minutes for clinical guidance.
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3
Record in eMAR & Incident Register
Document exact medication details, dosage involved, circumstances of error, and clinical observations.
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4
Statutory CQC & Safeguarding Notification
If the incident resulted in harm or medical treatment, submit statutory notification to CQC within statutory deadlines.
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