Technology & Claiming • Regulated by National Disability Insurance Agency (NDIA)
NDIA PACE System
Definition: The NDIA's new Customer Relationship Management system replacing the legacy SAP CRM system for plan management and claiming.
Regulatory Impact & Compliance Overview
Under PACE, participants designate endorsed providers, and funding is grouped into broader support categories. Software must track participant endorsement status and submit bulk payment requests formatted for PACE integration.
Governing Authority
Enforced by National Disability Insurance Agency (NDIA) in Australia. Compliance with these standards is legally required for all licensed and participating care providers.
Automated Compliance
How AsanWork Enforces NDIA PACE System
AsanWork builds compliance directly into daily scheduling workflows. Hard compliance stops prevent un-vetted, un-screened, or non-credentialed staff from receiving shift allocations, ensuring 100% audit readiness.
Related Australia Healthcare Terms
Regulation
AHPRA (Australian Health Practitioner Regulation Agency)
The national agency responsible for regulating and registering healthcare practitioners (nurses, midwives, doctors, allied health) across Australia.
Fair Work Modern Award
Aged Care Award 2010
The modern award establishing minimum terms, conditions, and wage rates for employees working in residential aged care facilities across Australia.
Rostering & Pay
Broken Shift (SCHADS Clause 25.6)
A shift divided into up to two parts within a single day (with an unpaid gap in between) within a maximum spread of 12 hours.
Fair Work Award
Casual Loading (25%)
An additional 25% paid on top of the base modern award hourly rate to casual care employees in lieu of paid annual leave and sick leave.