Aged Care Reform • Regulated by Department of Health and Aged Care
Support at Home Program
Definition: Australia’s restructured in-home aged care program replacing Home Care Packages (HCP) and the Commonwealth Home Support Programme (CHSP).
Regulatory Impact & Compliance Overview
Designed to provide older Australians with streamlined, tiered home care funding, Support at Home introduces standardized service lists, price caps, quarterly budget allocations, and rigorous visit verification evidence requirements.
Governing Authority
Enforced by Department of Health and Aged Care in Australia. Compliance with these standards is legally required for all licensed and participating care providers.
Automated Compliance
How AsanWork Enforces Support at Home Program
AsanWork builds compliance directly into daily scheduling workflows. Hard compliance stops prevent un-vetted, un-screened, or non-credentialed staff from receiving shift allocations, ensuring 100% audit readiness.
Related Australia Healthcare Terms
Regulation
AHPRA (Australian Health Practitioner Regulation Agency)
The national agency responsible for regulating and registering healthcare practitioners (nurses, midwives, doctors, allied health) across Australia.
Fair Work Modern Award
Aged Care Award 2010
The modern award establishing minimum terms, conditions, and wage rates for employees working in residential aged care facilities across Australia.
Rostering & Pay
Broken Shift (SCHADS Clause 25.6)
A shift divided into up to two parts within a single day (with an unpaid gap in between) within a maximum spread of 12 hours.
Fair Work Award
Casual Loading (25%)
An additional 25% paid on top of the base modern award hourly rate to casual care employees in lieu of paid annual leave and sick leave.